Returns Policy

If you wish to return an item please email outlining the reason why you wish to return the item. Refunds (if applicable) will be processed and a credit will automatically be applied to your credit card or original method of payment within the next 7 working days. Please send all returns to: Bumble & Ava Ltd, 38 Grafton Road, London W3 6PB.

Bumble & Ava Ltd will not accept returns of non-faulty items that have been worn, used and/or garment tags removed. In such cases, the items will be returned to the customers. You must contact us within 7 days of your receipt of the product.

Please note the customer will be responsible for all postage costs when returning your items. Shipping costs are non-refundable. Bumble & Ava Ltd will not offer a refund on returned items that are lost or damaged in the post.

We strongly recommend that items are returned using registered post and that you keep your proof of posting receipt.