If you wish to return an item please email firstname.lastname@example.org outlining the reason why you wish to return the item. Refunds (if applicable) will be processed and a credit will automatically be applied to your credit card or original method of payment within the next 7 working days. Please send all returns to: Bumble & Ava Ltd, 38 Grafton Road, London W3 6PB.
Bumble & Ava Ltd will not accept returns of non-faulty items that have been worn, used and/or garment tags removed. In such cases, the items will be returned to the customers. You must contact us within 7 days of your receipt of the product.
Please note the customer will be responsible for all postage costs when returning your items. Shipping costs are non-refundable. Bumble & Ava Ltd will not offer a refund on returned items that are lost or damaged in the post.We strongly recommend that items are returned using registered post and that you keep your proof of posting receipt.